Terms of service

Terms & Conditions

Welcome to Matchasty London. By using our website and placing an order with us, you agree to the following terms and conditions.

1. General

These terms apply to all purchases made through our website.

We may update these terms from time to time. The version in place at the time of your order will apply.

2. Products

We make every effort to display our products accurately, including descriptions and prices.

As matcha and tea are natural products, colour and flavour may vary slightly between batches.

3. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete.

Payment must be made in full at the time of purchase. We accept the payment methods shown at checkout.

Once your order has been placed, you will receive a confirmation email.

4. Shipping & Delivery

Delivery times are estimates and not guaranteed. Please see our Shipping Policy for details.

We are not responsible for delays caused by postal services, couriers, or customs.

5. Returns & Refunds

Our Returns Policy sets out the terms for returning products and receiving refunds.

6. Use of Our Website

You agree not to misuse our website, including attempting to disrupt its operation or access unauthorised areas.

All content on this website, including text, images, and branding, is owned by Matchasty London and may not be used without permission.

7. Liability

To the fullest extent permitted by law, Matchasty London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these terms affects your statutory rights as a consumer.

8. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
contact@matchasty.com